Steward Series 1: Role of the Steward & Stewards as Problem Solvers – Metro

January 13, 2024

9:00 AM - 4:30 PM

PSAC Vancouver Regional Office, 5238 Joyce Street

Facilitator: Nielene Chand

These two modules will help build skills for Stewards when representing members in the workplace:

Workshop (AM) Role of the Steward

  • Determine what the role of a shop steward is and is not.
  • List the legal protections and rights that shop stewards have.
  • Understand where shop stewards fit, structurally, in our union.
  • Identify in what ways a shop steward can help build a strong worksite.

Workshop (PM) Stewards as Problem Solvers

  • Explore conflict resolution tips that can be used in the workplace.
  • Practice holding meetings, interviewing complainants and documenting important facts.
  • Brainstorm ways to deal with workplace problems outside the grievance procedure.

Apply for this course below. Application deadline December 22, 2023

Personal information

Personal, not employer email please
or your home phone number if no cell

Workplace information

if you're working remotely due to Covid, enter your usual or pre-pandemic workplace

Loss of salary and materials


PSAC Education is committed to greening our events and would like to reduce the amount of paper waste produced at our education events. Climate change, global warming and the protection of our environment are union issues. Conventions, conferences and meetings all have an impact on our environment. We can help reduce this impact by adopting environmentally-friendly practices.

Emergency Contact

Optional Equity Self-ID

PSAC members who belong to the following groups are invited to self-identify. This information is voluntary and kept confidential and will be used for the purposes of supporting our equity initiatives and programs. Please check all that apply.
A racially visible person in Canada is non-white in colour or race, regardless of place of birth.
For equity purposes, “person with disabilities” means persons who experience barriers arising from impairments of a physical, mental, sensory, psychiatric or learning nature.

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