The Phoenix pay system: a conversation with Robyn Benson

“Robyn, when I say Phoenix to you, what’s the first thing that comes to mind?” “Debacle! Debacle comes to mind.”

Thousands of workers have experienced pay problems – under payment, late payment, and in some cases no pay at all – because of Phoenix, the new payroll system the federal government introduced in 2016.

We sat down with Robyn Benson, the Public Service Alliance of Canada’s National President, for a frank discussion about PSAC’s response to the Phoenix debacle. Here’s the video.